Privacy policy

Jit Privacy Notice

Last Revised: July 27, 2023

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This policy sets forth how JITSecurity Ltd. ("we" or " Jit") collect and process information about you("user", "you" or "Customer")in their access, use and engagement with our website located at https://jit.io or when you use our products and services (collectively, the "Services"). Respect for the privacy of your personal and other information is extremely important to us. When you use the Service or otherwise communicate with us in connection with the Service (e.g. via email) you will provide, and Jit will collect, certain information, some of which can be used to personally identify and/or locate you ("Personal Information"). 

Information Collected Through the Service 

When you use the Service, PersonalInformation about you will be collected as follows: 

• Account Information: When you sign-up and register to the Services, you will be asked to provide us certain details about yourself. In addition,     we will record your sessions within the Service.

• Registering through the website: When you register to the Services we may collect from you the following information: user's full name, email address, as well as any other information you agreed to share with us.

• Registering through third party services: When you register or sign-in to the Services via third-party services, we may have access to basic information from your account, such as Email address, IP address, Name and Company name. At all times, we will abide by the terms, conditions and restrictions of such third party.

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• Voluntary     Information: We may collect information which you provide us voluntarily. Further, we may collect information when you respond to communications from us, communicate with us via email or share additional information about yourself through your use of the     Services. We may also collect the feedback, suggestions, complaints, bugs and reports which you send to us.

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• Device Information: We may collect Personal Information from your device. Such information may include geolocation data, IP address, unique identifiers as well as other information which relates to your activity through the Services. 

For avoidance of doubt, if we combine personal information with non-personal information, the combined information will be treated as Personal Information as long as it remains combined.

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Data Integrity and Purpose Limitation

Jit may use the Personal Information collected through the service as follows:

• To set up your account and to provide the Services;
• To identify and authenticate your access to the Services;
• To send you relevant notifications, which are based on different activities offered by the     Services;
• To communicate with you and to keep you informed of our latest updates;
• To perform a research or to conduct analytics in order to improve and customize the Services to your     needs and interests;
• To support and troubleshoot the Services and to respond to your queries;
• To investigate and resolve disputes in connection with your use of the Services;
• To detect and prevent fraudulent and illegal activity or any other type of activity that may jeopardize or negatively affect the integrity of the Services; and
• To investigate violations and enforce our policies, and as required by law, regulation or other governmental authority, or to comply with a subpoena or similar legal process or respond to a government request, or to comply with our contractual obligations.

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Cookies and Related Technologies

Cookies are small data files that are placed on users’ devices to monitor how users interact with websites and other online services. Cookies can be used to identify your IP address, browser type, domain name, and specific web pages through which you click.

Jit and our service providers may use cookies because they:

• are essential for us to provide our Service to you;
• help us optimize, personalize and/or otherwise improve your experience and/or the performance of the     Service and our service and marketing-related communications with you; and
• enable advertising delivered to you to be more relevant.

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Most web browsers allow you to erase cookies on your computer, block cookies from your computer, or notify you when a cookie is stored on your computer. If you choose to disable or otherwise block certain cookies, you may be unable to use, or experience decreased functionality with, parts of the Service. 

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We also use a tool called Google Analytics and a tool called Hotjar to collect information about your use of the Services. These third-party services collect information such as how often users access the Services, what pages they visit when they do so, etc. We use the information we get from these tools only to improve our Services. Google Analytics collects the IP address assigned to you on the date you visit sites, rather than your name or other identifying information. We do not combine the information collected through the use of Google Analytics with personally identifiable information. Google’s ability to use and share information collected by Google Analytics about your use of the Services is restricted by the Google Analytics Terms of Service and the Google Privacy Policy.

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International transfer

Since we operate globally, it may be necessary to transfer data, including Personal Information, to other countries than the country in which the information was collected. In these instances, we will transfer your data only based on standard data protection clauses adopted by the European Commission.

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For how long we retain the information

We retain the information that we collect from our users for as long as we are providing the Services to the applicable customer per request. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable time. Under applicable regulations, we may keep records containing users' Personal Information, account opening documents, communications and anything else as required by applicable laws and regulations.

We may rectify, replenish or remove incomplete or inaccurate information, at any time and at our own discretion.

As part of our service given to you, we will store your Content for as long as your subscription runs and as long as you will not request to delete your Content. Nevertheless, we highly recommend that you backup your Content by yourself as we take no obligations to backup your Content whatsoever. It is not guaranteed, and you cannot expect that the Software will be immune from errors. We will not be liable for any loss or damages resulting from unintentional deletion of content.

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Your privacy rights

Certain jurisdictions provide users with certain statutory rights to their Personal Information. Subject to exemptions provided by law, and with proper identification, you may have the right to certain actions to your Personal Information such as:

• Right to verify your Personal Information (to access, delete, change or update any Personal Information relating to you. For example, if you believe that your Personal Information is incorrect, you may ask to have it corrected or deleted);
• Right to see what Personal Information about you we have;
• Right to request that we erase Personal Information about you (subject to any other legal obligation that     may require us to keep that information);
• Right to restrict us from processing Personal Information pertaining to you (for example, you may     request that we will stop using or sharing your Personal Information with third-parties); and
• Right to export Personal Information in a portable format.

If you wish to exercise any of these rights, contact us at: support@jit.io. When handling your request, we will ask for additional information to confirm your identity (which may include Personal Information). However, please note that if you choose not to allow us to process your Personal Information, we may be prevented from providing our services.

Please note that these rights are not absolute and may be subject to our own legitimate interests and regulatory requirements.

If you are not satisfied with our response or believe we are collecting or processing your Personal Information not in accordance with the laws, you can file a complaint to the applicable data protection authority.

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Changes to this Policy

This Privacy Policy may change from time to time. We will post any policy changes on this page. You are encouraged to check for the latest policy often. Each version of this Privacy Policy will be identified at the top of the page by its effective date.

Contacting us

If you have any questions about this privacy Policy or concerns about the way we process your Personal Information,or if you wish to raise a complaint on how we have handled your personal information, please contact us directly at: support@jit.io 

Our data protection officer may be contacted by email at: support@jit.io